Returns, Shipping, and Privacy Policies
Sorry, Lisa Kristine, Inc. book and online items are non-refundable. These sales are final.
We offer UPS shipping options for delivery within the United States: UPS Ground.
We accept international orders. All international orders are shipped via UPS and we currently offer UPS Expedited (delivery guaranteed in 2 – 5 days).
Please note that international clients are responsible for all duties, taxes and charges upon importation.
Types of Information We Collect:
Non-personal information is data about usage and service operation that is not directly associated with a specific personal identity. Lisa Kristine, Inc. may collect and analyze non-personal information to evaluate how visitors use Lisa Kristine’s Web site.
Lisa Kristine, Inc. may gather aggregate information, which refers to information your computer automatically provides to us and which cannot be tied back to you as a specific individual. Examples include referral data (the Web sites you visited just before and just after our site), the pages viewed, time spent at our Web site, and Internet Protocol (IP) addresses. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. For example, when you request a page from one of our sites, our servers log your IP address to create aggregate reports on user demographics and traffic patterns and for purposes of system administration.
Every time you request or download a file from the Web site, Lisa Kristine, Inc. may store data about these events and your IP address in a log file. Lisa Kristine, Inc. may use this information to analyze trends, administer the Web site, track users’ movements, and gather broad demographic information for aggregate use or for other business purposes.
Personal information is information that is associated with your name or personal identity. Lisa Kristine, Inc. uses personal information to better understand your needs and interests and to provide you with better service. On some Lisa Kristine, Inc. Web pages, you may be able to request information, subscribe to mailing lists, participate in online discussions, collaborate on documents, provide feedback, submit information into registries, register for events, apply for membership, or join technical committees or working groups. The types of personal information you provide to us on these pages may include name, address, phone number, email address, user IDs, passwords, billing information, or other information.
How We Use Your Information
Lisa Kristine, Inc. does not sell, rent, or lease any individual’s personal information or lists of email addresses to anyone for marketing purposes, and we take commercially reasonable steps to maintain the security of this information. Lisa Kristine, Inc. may use non-personal data that is aggregated for reporting about Lisa Kristine, Inc. Web site usability, performance, and effectiveness. It may be used to improve the experience, usability, and content of the site.
Please remember that any information (including personal information) that you disclose in public areas of our Web site, such as forums, message boards, and news groups, becomes public information that others may collect, circulate, and use. Because we cannot and do not control the acts of others, you should exercise caution when deciding to disclose information about yourself or others in public forums such as these.
If you do not want your personal information collected and used by Lisa Kristine, Inc., please do not visit Lisa Kristine, Inc.’s Web site or apply for participation status.
Access to and Accuracy of Member Information
Lisa Kristine, Inc. is committed to keeping the personal information of our participating organizations accurate. All the information you have submitted to us can be verified and changed. In order to do this, please email us a request to [email protected]. We may provide participators with online access to their own personal profiles, enabling them to update or delete information at any time. To protect our members’ privacy and security, we also may take reasonable steps to verify identity, such as a user ID and password, before granting access to modify personal profile data. Certain areas of Lisa Kristine, Inc.’s Web sites may limit access to specific individuals through the use of passwords or other personal identifiers; a password prompt is your indication that a participators-only resource is being accessed.
Lisa Kristine, Inc. makes every effort to protect personal information by users of the Web site, including using firewalls and other security measures on its servers. No server, however, is 100% secure, and you should take this into account when submitting personal or confidential information about yourself on any Web site, including this one. Much of the personal information is used in conjunction with participation-level services such as collaboration and discussion, so some types of personal information such as your name, company affiliation, and email address will be visible to other Lisa Kristine, Inc. participators and to the public. Lisa Kristine, Inc. assumes no liability for the interception, alteration, or misuse of the information you provide. You alone are responsible for maintaining the secrecy of your personal information. Please use care when you access this Web site and provide personal information.
From time to time Lisa Kristine, Inc. may email you electronic newsletters, announcements, surveys or other information. If you prefer not to receive any or all of these communications, you may opt out by following the directions provided within the electronic newsletters and announcements.